SMS/Text Messaging Terms & Conditions

Effective Date: January 1, 2023  |  Last Updated: March 9, 2026

These SMS/Text Messaging Terms & Conditions ("SMS Terms") govern text message (SMS and MMS) communications between you and J&Y Industries LLC, doing business as Orlando Laser Shop ("we," "us," or "our"). By opting in to receive text messages from us or by engaging in text message conversations with us, you agree to these SMS Terms.

1. Program Description

Orlando Laser Shop uses text messaging exclusively for transactional and operational business communications. Our text messaging program includes communications related to: order confirmations and status updates, project coordination and approvals, quote requests and responses, scheduling and delivery coordination, customer service inquiries and responses, and general business correspondence related to active orders or projects.

We do not send promotional, marketing, or advertising text messages. Our SMS communications are limited to messages directly related to your business relationship with us.

2. Consent & Opt-In

By providing your mobile phone number to Orlando Laser Shop and engaging in text message communication with us, you expressly consent to receive transactional text messages from us at the phone number provided. Consent may be provided verbally (in person or by phone), in writing (via email or web forms), or by initiating a text message conversation with us.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Orlando Laser Shop. This includes SMS messages for order confirmations, order status updates, project coordination, quote responses, scheduling, delivery updates, and customer service correspondence. Messaging frequency varies. Message and data rates may apply. See our privacy policy at orlandolasershop.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

Your consent to receive text messages is not a condition of purchasing any goods or services from Orlando Laser Shop. You may conduct business with us through alternative communication methods such as phone calls or email.

SMS consent is not shared with third parties or affiliates for marketing purposes. Your phone number and SMS consent information will not be sold to, shared with, or used by any third party or affiliate for their own promotional or marketing use.

3. Opt-Out / How to Stop Messages

After you opt out, we will communicate with you using your preferred alternative method (phone call or email). Please allow a reasonable period for your opt-out request to be fully processed.

4. Opt Back In

If you have previously opted out and wish to resume receiving text messages from us, you may do so by contacting us at contact@orlandolasershop.com or by initiating a new text message conversation with us and indicating your desire to opt back in.

5. Help & Support

6. Message Frequency

Messaging frequency varies. Message frequency depends on the nature and status of your active orders, projects, and business interactions with us. You will only receive messages that are relevant to your specific business relationship with Orlando Laser Shop. Because our messages are transactional in nature, the frequency depends on your order activity and communication needs.

7. Message & Data Rates

Standard message and data rates from your wireless carrier may apply to text messages sent to and received from Orlando Laser Shop. We are not responsible for any messaging or data charges imposed by your wireless carrier. Please contact your wireless carrier for details about your text messaging plan and any associated charges.

8. Supported Carriers

Our text messaging service is available on all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Service availability may be limited based on your carrier, device, or coverage area.

9. Privacy

We respect your privacy. Information collected through our text messaging program is used solely for the purposes described in these SMS Terms and our Privacy Policy. We do not sell, rent, or share your phone number or text messaging data with third parties for marketing or promotional purposes.

SMS consent is not shared with third parties or affiliates. Your phone number and SMS consent information collected for SMS purposes will not be sold to, shared with, or used by any third party or affiliate for their own marketing or promotional use.

Your phone number and message content may be accessible to our communications platform provider (RingCentral) solely as necessary to facilitate the delivery of messages. RingCentral's use of your data is governed by their own privacy policy.

For complete details on how we collect, use, and protect your information, please review our Privacy Policy.

10. Disclaimer

Text messaging is not a secure method of communication. We strongly recommend that you do not send sensitive financial information (such as credit card numbers, bank account details, or Social Security numbers) via text message. Orlando Laser Shop is not responsible for the security of information transmitted via SMS/MMS.

We make reasonable efforts to deliver messages promptly, but we do not guarantee delivery or delivery timing. Messages may be delayed or undelivered due to carrier issues, device compatibility, network congestion, or other factors beyond our control.

11. Changes to These SMS Terms

We may update these SMS Terms from time to time. Changes will be effective upon posting to our website. Your continued participation in text message communications with us after any changes constitutes your acceptance of the updated SMS Terms.

12. Contact Us